Privacy Policy

Progression Consulting & Coaching is committed to providing quality services to you and this policy outlines our ongoing obligations in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples include names, email addresses, phone numbers and other contact details.

We may also collect information you provide when completing assessments, surveys, program registrations or event participation forms, including responses relating to workplace experiences and professional development.

Personal Information is obtained in many ways including correspondence, phone, email, via our website, assessment platforms (such as Typeform or similar third-party tools), cookies, and from third parties where appropriate.

We collect Personal Information for the primary purpose of:

Delivering consulting, coaching, training and assessment services
Administering professional development programs
Providing assessment reports and feedback
Conducting research (where consent is provided)
Communicating with you about services, events or updates

We may also use your Personal Information for secondary purposes closely related to the primary purpose where you would reasonably expect such use.

You may unsubscribe from marketing communications at any time.

Assessment Data (JARSS and Similar Tools)

When you complete an assessment:

Your name and email address may be collected to provide your individual report.
Your responses are confidential.
Individual responses will not be shared with your employer or third parties without your explicit consent.
In organisational programs, only aggregated and de-identified group-level insights may be shared.

Where assessment data is used for research purposes:

Data will be de-identified prior to analysis.
Findings will be reported only in aggregated form.
Participation in research components is voluntary and may require separate consent.

The JARSS Assessment is a professional development tool and is not a psychological or clinical diagnostic instrument.

Sensitive Information

Sensitive information under the Privacy Act includes health information and other protected categories.

We do not intentionally collect health information through assessments. If you voluntarily provide sensitive information, it will be handled in accordance with the Privacy Act.

Third Parties

We may use third-party service providers (such as survey platforms, cloud storage providers and email services) to store or process Personal Information.

These providers may store data outside Australia. We take reasonable steps to ensure they maintain appropriate privacy and security standards.

Disclosure of Personal Information

Personal Information may be disclosed:

Where you consent
To service providers assisting us in delivering services
Where required or authorised by law

We do not sell Personal Information.

Security of Personal Information

Personal Information is stored in a manner that reasonably protects it from misuse, interference, loss and unauthorised access.

Where data is stored using third-party platforms, it is subject to their security controls.

When Personal Information is no longer required, we take reasonable steps to destroy or de-identify it. Some records may be retained for up to seven years where required for legal or administrative purposes.

Access and Correction

You may request access to the Personal Information we hold about you and request correction of inaccurate information.

We may require identification before releasing information.

Policy Updates

This Policy may change from time to time.

Last update: 27.02.2026